HP DeskJet 810C, 830C, 840C, 880C, and 895C Series Printers - Front Panel Lights and Buttons

 

 

Introduction

This document describes the front panel lights and buttons on your HP DeskJet printer and provides troubleshooting information. You may want to print this document for reference.

What are the lights on the printer?

Two buttons and three lights are located on the front of your HP DeskJet printer.

    • The lights indicate when the printer is working or when it needs your attention.
    • The buttons are used to help control the printer.

The following descriptions correspond to the Panel Lights pictured beneath the table (see figure 1).

Buttons and Lights

What Do They Do?

Power Button and Light See number 1 below.

Push the Power button to turn the printer off and on. When lit, the light shows that the printer is turned on.

Resume Button and Light See number 2 below.

The light blinks when there is a problem with paper. When the problem is corrected, press the button.

Print Cartridge Light See number 3 below.

The light blinks when there is a problem with a print cartridge. When the problem is corrected and the top cover is closed, the light will stop blinking.

Figure 1: View of Front Panel Lights and Buttons

What do the printer lights mean?

Front Panel Status

Explanation

Options

All the lights are off.

The printer is off (asleep).

Press the Power button to turn the printer on.

The printer should turn on automatically when you send a print job to it.

The Power light is on.
The Resume and Cartridge lights are off.

The printer is ready.

The printer is ready to print a document.

The Power light is blinking.
The Resume and Cartridge lights are off.

The printer is busy printing, receiving data, or performing a self-test.

You may not have allowed enough time to print. When a document has many fonts or graphics or uses complex color like a color photo, it takes longer to begin printing.

The Power light is on.
The Resume light is off.
The Print Cartridge light is blinking.

Possible causes:

The front cover is open. Make sure the front cover is completely closed.

The print cartridge is missing. Make sure the print cartridge has been installed correctly.

The print cartridge is broken or incompatible. Lift the front cover and wait for the print-cartridge cradle to slide out. Check the part numbers on the print cartridge:

Black: C6615A (810 Series), 51645A or 51645G (880/895 Series)
Color: C1823A, C1823D, or C1823G

If the print cartridges are compatible and correctly installed, they may be defective. Try replacing the print cartridges.
If the error message still occurs, you may have a hardware failure. Call the HP Customer Care Center listed in the printer User's Guide.

Front Panel Status

Explanation

Options

The Power light is on
The Resume light is blinking.
The Cartridge light is off.

There is a paper problem.

The printer is out of paper. Make sure there is paper in the IN tray.

The printer did not pick up the paper. Sometimes the printer will miss the paper when it tries to pick up a sheet. Press the Resume button to try again.

Paper is jammed in the printer. The paper may be caught inside the printer. Clear the paper jam.

The printer is waiting to eject banner paper. If you have printed a banner, the printer is waiting for you to remove the extra banner paper from the IN tray before ejecting the last page of the banner. Remove the banner paper, and then press the Resume button.

The Banner Lever does not match the driver setting. Check the setting.

The printer is waiting to drop the paper. If you are printing on transparencies or other slow drying media, the printer may be waiting for the ink to dry before dropping the page. If you press the Resume button, the page will be dropped immediately.

The Power light and the Resume light are blinking alternately.
The Cartridge light is off.

The paper stalled.

There may be a paper problem. Make sure the paper is loaded correctly. Turn the printer off and then on again.

The power light is off and resume light continues to blink

Pressing the resume light causes the printer to make strange noises. When the top cover is open, the cartridge cradle stays in the home position at the far right. Pressing the resume light causes the same strange noise. The cartridge cradle vibrates and the resume light goes out.

Open the rear access door and look for a piece of paper wrapped around the rollers. When the paper jam is removed, replace the rear access door and the printer should function properly

The Power light and the Resume light are blinking together.
The Cartridge light is off.

The print cartridge carriage (cradle) stalled.

There may be a carriage motion problem. Open the printer's top cover and check the following:

Make sure all tape is removed from the print cartridge cradles.

Remove any packing materials from the printer.

Check for paper that has crumpled and jammed in the printer. Remove the excess paper and then clear the paper jam from the rollers.

When there are no obstructions, turn the printer off and then on again.

All the lights are blinking together.

There is a printer error.

Turn the printer off and then turn it back on. If the error message still occurs, you may have a hardware failure. Call the HP Customer Care Center listed in the printer User's Guide.

 

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